Frequently asked Questions:
How do I select a contractor? In selecting a heating and air conditioning contractor, ask the following questions:
How long have they been in business? Scioto Valley Heating, Inc. was founded in 1996 and has grown to be one of the areas largest HVAC contractors
Do they have adequate training? We have had extensive training provided across the U.S. and Canada. We keep up to date on new technologies.
Are they insured? Do you know that you can be liable if someone becomes injured on your property? We carry liability and Workers Comp insurance
Do they handle reputable brands? Willis Carrier invented the air conditioner and Carrier has been a leader in the industry ever since.
Are they a full service dealer? We have extensive experience with all aspects of the HVAC industry, from small residential to large commercial systems.
Are they fully licensed? Do you know that all Heating contractors must be licensed by the State of Ohio, provide proof of insurance, and attend Continuing Education?
Are they competitively priced? We provide a written quote with each job. Volume purchasing, installation pracitices, and business experience keeps us very competitive.
Do they offer 24 hour emergency service? We provide emergency service 24 hours a day, 7 days a week.
Do they offer "Preventive Maintenance Agreements"? We offer a variety of planned agreements to meet commercial and residential needs.
Do they offer Financing? We offer several Financing options for qualified buyers.
Are they technically up-to-date? This is one of our strongest areas. We continually train to stay current with emerging technologies to provide exceptional service
Are they trustworthy? Integrity has always been a leading focus in the on-going development and direction of our company.
How much experience to they have? We have been leaders in our industry for over 30 years, with thousands of successful installations and service visits.
My current system isn't cooling my home. Does that mean I need a bigger system? Not necessarily. Failure to cool properly could be caused by many different factors, including poor installation, duct leaks, improper coolant levels, and dirty coils. It's not uncommon to actually replace a poorly functioning unit with a smaller one that's functioning properly.
Should I replace or repair my equipment? There are questions that need to be considered when evaluating whether you replace or repair your heating and cooling system:
How old is your system? If your system is more than ten years old, it may be wiser to invest in new, higher-efficiency equipment, which could cut your energy costs by up to 40%.
What is the efficiency level of your current indoor weather system? Unfortunately, replacing parts of your old system will not improve the efficiency. If the energy savings of using a higher-efficiency system will cover all or part of the cost of investing in new equipment, you should seriously consider replacement of the old system.
What is the overall condition of your system? If your overall system is in solid condition, it could be wiser to simply repair it. But if your system breaks down often, you should consider replacing it.
Are you planning to move soon? If you are moving in the next year or two and believe investing in a new indoor weather system will improve the value of your home, you should consider making the investment. If you plan to live in your current residence for many more years, it may also be wise to go ahead and invest in your future comfort
What does SEER mean to me? SEER (Seasonal Energy Efficiency Ratio) is the measure of efficiency by which the cooling process of air conditioners and heat pumps iare rated. The higher the SEER number, the greater the efficiency, which translates into greater energy savings. Today, U.S. regulatory agencies require all new models to have a 13.0 SEER rating or better. Most major manufacturers offer a line of air conditioners and heat pumps that range from 13.0 SEER to 21.0 SEER.
How will the new environmentally friendly refrigerant affect me? The 1990 Clean Air Act and the internationally binding Montreal Protocol calls for an international phase out on future manufacturing of the refrigerant R-22, which is currently used in most air conditioning and heat pump systems. Historically, when a refrigerant has been phased out, the cost of that refrigerant has risen dramatically. Also, the cost for servicing products using a phased out refrigerant have risen as well. In accordance to government regulations, the production of R-22 was reduced by nearly one-fourth before 2004. By the year 2012, the production of R-22 will be reduced by nearly one-half of the current production. That means all R-22 products will eventually need to be replaced by products utilizing the new chlorine-free refrigerant.
How do I know which kind of system I need? There are several factors that go into deciding what type of system is right for your home. If someone in your home suffers from allergies, filtration systems and humidifiers may be your best option. If energy savings and/or noise reduction are your main concerns, there are a wide range of systems that will meet your needs. We design a system that is specific to your home and family, which will offer quiet, energy efficient and healthy alternatives to your current system. Many decisions will affect the design of your new system, including the times of day your home is occupied; the type of energy your home uses, whether it's electric, or natural gas; and what you personally feel you need in a system, including quiet, energy efficiency and health needs. The first step in determining the system that is right for your needs is to contact Scioto Valley Heating, Inc. for an evaluation and recommendation customized to your specific needs.
How often should filters be cleaned or replaced? Your filters should be inspected each month and replaced when necessary. The more you use your system, the more often you will need to change your filters. A clogged and dirty filter will cost more in efficiency and comfort in the long run than simply checking them once a month. Our seasonal
system check-up includes checking and replacing filters as necessary without additional charge, up to a certain size. We offer larger size filters at a reduced rate as well.
My thermostat has an "auto" setting and an "on" setting? Which do I use? The usual setting on your thermostat is "auto", which means the fan will operate only when the temperature requires it to. When the fan is set at "on", it will run constantly without shutting off until you manually return the thermostat setting to "auto" again.
Scioto Valley Heating, Inc., PO Box 365, Portsmouth, Ohio 45662 (740) 355-1777
SciotoValleyHeating@gmail.com
How long have they been in business? Scioto Valley Heating, Inc. was founded in 1996 and has grown to be one of the areas largest HVAC contractors
Do they have adequate training? We have had extensive training provided across the U.S. and Canada. We keep up to date on new technologies.
Are they insured? Do you know that you can be liable if someone becomes injured on your property? We carry liability and Workers Comp insurance
Do they handle reputable brands? Willis Carrier invented the air conditioner and Carrier has been a leader in the industry ever since.
Are they a full service dealer? We have extensive experience with all aspects of the HVAC industry, from small residential to large commercial systems.
Are they fully licensed? Do you know that all Heating contractors must be licensed by the State of Ohio, provide proof of insurance, and attend Continuing Education?
Are they competitively priced? We provide a written quote with each job. Volume purchasing, installation pracitices, and business experience keeps us very competitive.
Do they offer 24 hour emergency service? We provide emergency service 24 hours a day, 7 days a week.
Do they offer "Preventive Maintenance Agreements"? We offer a variety of planned agreements to meet commercial and residential needs.
Do they offer Financing? We offer several Financing options for qualified buyers.
Are they technically up-to-date? This is one of our strongest areas. We continually train to stay current with emerging technologies to provide exceptional service
Are they trustworthy? Integrity has always been a leading focus in the on-going development and direction of our company.
How much experience to they have? We have been leaders in our industry for over 30 years, with thousands of successful installations and service visits.
My current system isn't cooling my home. Does that mean I need a bigger system? Not necessarily. Failure to cool properly could be caused by many different factors, including poor installation, duct leaks, improper coolant levels, and dirty coils. It's not uncommon to actually replace a poorly functioning unit with a smaller one that's functioning properly.
Should I replace or repair my equipment? There are questions that need to be considered when evaluating whether you replace or repair your heating and cooling system:
How old is your system? If your system is more than ten years old, it may be wiser to invest in new, higher-efficiency equipment, which could cut your energy costs by up to 40%.
What is the efficiency level of your current indoor weather system? Unfortunately, replacing parts of your old system will not improve the efficiency. If the energy savings of using a higher-efficiency system will cover all or part of the cost of investing in new equipment, you should seriously consider replacement of the old system.
What is the overall condition of your system? If your overall system is in solid condition, it could be wiser to simply repair it. But if your system breaks down often, you should consider replacing it.
Are you planning to move soon? If you are moving in the next year or two and believe investing in a new indoor weather system will improve the value of your home, you should consider making the investment. If you plan to live in your current residence for many more years, it may also be wise to go ahead and invest in your future comfort
What does SEER mean to me? SEER (Seasonal Energy Efficiency Ratio) is the measure of efficiency by which the cooling process of air conditioners and heat pumps iare rated. The higher the SEER number, the greater the efficiency, which translates into greater energy savings. Today, U.S. regulatory agencies require all new models to have a 13.0 SEER rating or better. Most major manufacturers offer a line of air conditioners and heat pumps that range from 13.0 SEER to 21.0 SEER.
How will the new environmentally friendly refrigerant affect me? The 1990 Clean Air Act and the internationally binding Montreal Protocol calls for an international phase out on future manufacturing of the refrigerant R-22, which is currently used in most air conditioning and heat pump systems. Historically, when a refrigerant has been phased out, the cost of that refrigerant has risen dramatically. Also, the cost for servicing products using a phased out refrigerant have risen as well. In accordance to government regulations, the production of R-22 was reduced by nearly one-fourth before 2004. By the year 2012, the production of R-22 will be reduced by nearly one-half of the current production. That means all R-22 products will eventually need to be replaced by products utilizing the new chlorine-free refrigerant.
How do I know which kind of system I need? There are several factors that go into deciding what type of system is right for your home. If someone in your home suffers from allergies, filtration systems and humidifiers may be your best option. If energy savings and/or noise reduction are your main concerns, there are a wide range of systems that will meet your needs. We design a system that is specific to your home and family, which will offer quiet, energy efficient and healthy alternatives to your current system. Many decisions will affect the design of your new system, including the times of day your home is occupied; the type of energy your home uses, whether it's electric, or natural gas; and what you personally feel you need in a system, including quiet, energy efficiency and health needs. The first step in determining the system that is right for your needs is to contact Scioto Valley Heating, Inc. for an evaluation and recommendation customized to your specific needs.
How often should filters be cleaned or replaced? Your filters should be inspected each month and replaced when necessary. The more you use your system, the more often you will need to change your filters. A clogged and dirty filter will cost more in efficiency and comfort in the long run than simply checking them once a month. Our seasonal
system check-up includes checking and replacing filters as necessary without additional charge, up to a certain size. We offer larger size filters at a reduced rate as well.
My thermostat has an "auto" setting and an "on" setting? Which do I use? The usual setting on your thermostat is "auto", which means the fan will operate only when the temperature requires it to. When the fan is set at "on", it will run constantly without shutting off until you manually return the thermostat setting to "auto" again.
Scioto Valley Heating, Inc., PO Box 365, Portsmouth, Ohio 45662 (740) 355-1777
SciotoValleyHeating@gmail.com